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E-Gift Card FAQ

arrow-green-bold.png FREQUENTLY ASKED QUESTIONS

Purchasing & Sending

Q1. Are there any fees associated with the purchasing an E-Gift Card?

No. You will only be charged the face value of the E-Gift Card.

Q2. How do I cancel after purchasing the E-Gift Card?

All E-Gift Card purchases cannot be cancelled, returned or refunded.

Q3. When is my credit card charged for my E-Gift Card purchase?

Your account is charged at the time of purchase.

Receiving & Redeeming

Q1. When does the E-Gift Card expire?

Our Golfio.com E-Gift Cards never expire.

Q2. How are E-Gift Cards delivered and what exactly does the recipient receive?

The E-Gift Card are mailed out to the recipient within minutes after the sender makes the purchase. The email informs the recipient of your gift which contains your personalized message and the E-Gift Card value. The recipient must open the attachment for the 12 digit E-Gift Card code.

Q3. Where can E-Gift Cards be redeemed?

Our Golfio E-Gift Cards are redeemable online at www.Golfio.com and at our retail store located in Walnut, CA.

Balance Information

Q1. Where can I check my E-Gift Card balance?

You can click on the Check Balance menu on our website or call customer service at 1.855.828.1009

Security & Reliability

Q1. Is my E-Gift Card order secure?

All personal and financial information is transmitted using the https protocol over a Secure Sockets Layers (SSL), utilizing state of the art technology for consumer protection.

Q2. What if the E-Gift Card is lost?

Your E-Gift Card has cash value and should be safeguarded as such. We cannot offer refunds on lost cards.

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CONTACT US

Please contact us with any questions or concerns. Golfio representatives are here to serve you!

19855 Quiroz Ct.
Walnut CA 91789
+1 855-828-1009 M-F 9:00AM-5:00PM(PST)