STORE CASHIER
JOB TYPE: Non-Exempt Part-Time or Full-Time (Min. 20 hours/week)
WORKING HOURS: Must work Saturday or Sunday, 3-5 days per week
DUTIES AND TASKS:
- Operate the POS system (Will be trained)
- Proficient in window tools and navigation
- Search for inventories using online platforms
- Stock, display, organize, and clean
- Long hours of standing required
- Greet and assist customers
- Self-learner & multitasker
- Assist store managers
- Report directly to managers
- Work closely with managers
- Other duties and tasks will be assigned by managers
REQUIREMENTS:
- Golf experience: minimum 3 years (MUST)
- Retail Sales: minimum 1 year (Required)
- English: proficient verbal communication (MUST)
- Mandarin: proficient verbal communication (MUST) OR
- Korean: proficient verbal communication (MUST)
COMPANY BENEFITS:
- PTO (1 hour PTO every 30 working hours)
- Commission Spiff Program (After 2 months of the probationary period)
- Employee Discount (After 2 months of the probationary period)
- Weekend & Holiday 10% Extra Salary (After 2 months of the probationary period)
- HMO Health Insurance for full-timers only*, including PPO dental and vision (After 2 months of the probationary period)
- Golf clubs sponsorship from the designated available brands for full-timers only (After 12 months)
- IRA company 100% match up to 3% for full-timers only (After 12 months)
Please submit your resume to hr@golfio.com with the job title you are applying for.
STORE SALES STAFF
JOB TYPE: Non-Exempt Part-Time or Full-Time (Min. 36 hours/week)
WORKING HOURS: Must work Saturday or Sunday, 3-5 days per week
DUTIES AND TASKS:
- Greet and assist customers in a friendly and professional manner
- Provide product information and recommendations to customers
- Assist with inventory management, including restocking shelves and organizing merchandise
- Process customer transactions accurately and efficiently
- Maintain a clean and organized sales floor
- Meet or exceed sales goals and targets
- Handle customer complaints or concerns with patience and professionalism
- Search for inventories using online platforms
- Long hours of standing required
- Self-learner & multitasker
- Assist store managers
- Report directly to managers
- Work closely with all staff
- Other duties and tasks will be given by managers
REQUIREMENTS:
- Proficient in golf equipment, golf-related terms, golf news, and all other related golf knowledge
- Golf experience: minimum 3 years (MUST)
- Retail Sales: minimum 1 year (Required)
- English: proficient verbal communication (MUST)
- Mandarin: proficient verbal communication (MUST) OR
- Korean: proficient verbal communication (MUST)
COMPANY BENEFITS:
- PTO (1 hour PTO every 30 working hours)
- Commission Spiff Program (After 2 months of the probationary period)
- Employee Discount (After 2 months of the probationary period)
- Weekend & Holiday 10% Extra Salary (After 2 months of the probationary period)
- HMO Health Insurance for full-timers only*, including PPO dental and vision (After 2 months of the probationary period)
- Golf clubs sponsorship from the designated available brands for full-timers only (After 12 months)
- IRA company 100% match up to 3% for full-timers only (After 12 months)
Please submit your resume to hr@golfio.com with the job title you are applying for.
GOLF CLUB REPAIR SPECIALIST
JOB TYPE: Part-Time or Full-time Non-Exempt (Min. 24 hours/week)
DUTIES AND TASKS:
- Conduct positive and exceptional club-fitting processes and solutions to meet each customer's needs.
- Follow company rules and operate computer applications.
- Share knowledge with managers and staff effectively.
- Communicate effectively and prioritize tasks appropriately, promoting the customer experience.
- Operate shop equipment safely by complying with workplace safety programs.
- Show accuracy in completing all order forms and repair tags.
- Thorough knowledge of club-making and repair techniques, product features, and their benefits.
- Recognize ways to improve processes.
- Perform any other duties as assigned by management such as inventory management, reordering, restocking, organizing, cleaning, etc.
REQUIREMENTS:
- Minimum 24 months of related experience
- Maintain a positive, guest-centric attitude by listening, understanding, and responding to guest needs while being committed to the “Sure No Problem” philosophy.
- Prior working knowledge of custom fitting and club repair principles is a must!
- Work with and be exposed to toxic or caustic chemicals, fumes, and airborne particles; operate and use all equipment necessary to run the department.
- Communicate effectively and professionally with all associates and customers.
- Thorough knowledge of processing information and merchandise via a computer and POS register system; operate and use all equipment necessary to run the store.
- Have a working knowledge of word processing, spreadsheets, inventory, Internet, and order processing systems.
- Ability to read, write, analyze, and interpret business reports, correspondence, and procedures effectively while accurately presenting information and responding to questions; ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
- Freely access all store areas including the sales floor, stock area, and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling, and lifting and/or moving up to 50 pounds at any given time.
- Work varied hours/days as business dictates.
COMPANY BENEFITS:
- PTO (1 hour PTO every 30 working hours)
- Commission Spiff Program (After 2 months of the probationary period)
- Employee Discount (After 2 months of the probationary period)
- Weekend & Holiday 10% Extra Salary (After 2 months of the probationary period)
- HMO Health Insurance for full-timers only*, including PPO dental and vision (After 2 months of the probationary period)
- Golf clubs sponsorship from the designated available brands for full-timers only (After 12 months)
- IRA company 100% match up to 3% for full-timers only (After 12 months)
Please submit your resume to hr@golfio.com with the job title you are applying for.