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CAREER OPPORTUNITY

Please submit your resume to hr@golfio.com with the job title you are applying for.

Position: Golf Club Repair Specialist

Employment Type:

Non-exempt part-time or full-time

Responsibilities & Requirements:

Conduct positive and exceptional club-fitting processes and solutions to meet each and every customer's needs.
Follow company rules and operate with computer applications.
Share knowledge with managers and staff effectively.
Communicate effectively and prioritize tasks appropriately, promoting the customer experience.
Operate shop equipment safely by complying with workplace safety programs.
Show accuracy in completing all order forms and repair tags.
Thorough knowledge of club-making and repair techniques, product features, and their benefits.
Recognize ways to improve processes.
Perform any other duties as assigned by management such as inventory management, reordering, restocking, organizing, cleaning, and so on.
Maintain a positive, guest-centric attitude by listening, understanding, and responding to guest needs while being committed to the “Sure No Problem” philosophy.
Prior working knowledge of custom fitting and club repair principles is a must!
Work with and be exposed to toxic or caustic chemicals, fumes, and airborne particles; operate and use all equipment necessary to run the department.
Communicate effectively and professionally with all associates and customers.
Thorough knowledge of processing information and merchandise via a computer and POS register system; operate and use all equipment necessary to run the store.
Have a working knowledge of word processing, spreadsheets, inventory, Internet, and order processing systems.
Ability to read, write, analyze, and interpret business reports, correspondence, and procedures effectively while accurately presenting information and responding to questions; ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Freely access all store areas including the sales floor, stock area, and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling, and lifting and/or moving up to 50 pounds at any given time.
Work varied hours/days as business dictates.

Work Expectations & Attendance Policy:

Must be punctual and adhere to assigned work schedules
Personal activities (such as phone use or excessive socializing) are not permitted during work hours unless they are work-related
Employees must notify the manager in advance if they will be late or unable to work
Any incidents or issues must be reported with supporting documents or evidence as required

Benefits:

PUD: Employee discount (available after a 2-month probationary period)
Spiff: Commission
Staff: Golf club sponsorship
Weekend & Holiday pay (Only for Non-exempt)
IRA 3% matching (Only for full-timer)
Health insurance (Only for full-timer)

Warehouse Holiday Closures:
The company observes the following holidays, during which the warehouse will be closed:

New Year’s Day (January 1st)
Thanksgiving Day (Fourth Thursday in November)
Christmas Day (December 25th)

Position: Warehouse Associate

Employment Type:

Non-exempt part-time
5 days per week: 8:00 AM - 4:40 PM

Daily Duties & Responsibilities:

Perform pre-shift equipment checks
Pick and pack online orders efficiently
Unpack store transfer items and prepare them for display (apply price tags, hangers, and security tags)
Conduct product quality control (QC) for quantity and quality assurance
Perform occasional inventory audits
Wrap/unwrap pallets and load/unload shipments as needed
Maintain a clean and safe work environment
Work closely with the warehouse manager and other associates
Perform other duties as assigned by management

Language Requirements:

English: Proficient reading and verbal communication (Required)
Korean: Proficient verbal communication (Preferred)
Spanish: Proficient verbal communication (Preferred)

Qualifications:

Basic computer literacy required
Strong critical thinking and problem-solving skills
Ability to work independently
Basic verbal and written communication skills
Physical ability to handle light lifting and other warehouse-related activities
Excellent multitasking and organizational skills
Previous experience in a warehouse environment is preferred